Yes, our gaming headsets are designed for all shapes and sizes. In-line controls let you adjust the volume and mute the audio. The volum control can affect the incoming audio from the headset. The mute bottom allow you to mute or un-mure the microphone. Try to connect the headset to another machine. If the problem still exists, please submit a RMA request click here and leave your serial number. Look for the USB ports on the computer or notebook and check if it is workable.
Confirm your computer's audio output settings are correct. Please intall the HERA software so that you con experience thrilling surround sound and enjoy more entertainment with the EROS surround gaming headset. Look for the matching color between the 3. Green connector indicates for the speaker output function. Red connector indicates for the microphone input function. Please visit the product page to get more information. Click here to download HERA. Now, its surround sound experience is powered by the gamdias hera software and using large 50mm drivers.
Combined with the 30mm vibration units, it really takes the game to another level. Gamdias only offers a single Color with the headset which is black, with silver accents on the metal structure. It features Hebe branding one the sides and a gamdias logo on the top foam-headband.
The ear cups are soft and made out of memory foam padding and a thin layer of padding can also be find inside to prevent discomfort for large ears that might touch the interior walls of the ear cups. The big problem with this headset is that it doesn't offer any kind of adjustment and you can't fold it in any way. For them, it won't be comfortable. But for the most and including myself, this would be just fine and I certainly didn't faced any issues during testing period and it actually fitted me quite well.
And, the design and quality seemed quite durable as well! The microphone in this headset is not removable, but it allows the user to tuck that inside the headphone and drag it back again when necessary. Not sure if this is a better choice than having an actual removable mic, but still the feature is better than nothing at least!
Just I kinda don't like the way it sticks out in the end of the ear cup even after tucking it all the way in. Not even a product manual or something like that. After checking the hephaestus v2 out, I had a big expectation from this one for certain.
And I am happy to announce, this didn't failed to impress me as well! I put the headset through its paces, checking it with Pc's, a ps4 console, heck, even with a phone using usb otg converter. At first I fired the headphone up with my pc and after turning the sound option on from the software, I immediately fired up a few games too check out its capabilities, playing fps games like Call of Duty modern warfare and wolfenstein the new colossus, I was pleasantly surprised how rich and textured the sound is considering its price.
Gunshots, large explosion everything sounded very crisp and concussive. The audio felt very clear and accurate throughout the gameplays. Even with all the explosions, I could still hear other players clearly. However, I couldn't distinct all of the 7 channels, but it felt like I had a better sense of direction and distance about the gunshots and explosives. And, Adding that with the vibration, which Gamdias calles bass impact, turns low frequency tones into pulses which helps you really dive into the game and feel the game even better.
But the thing I noticed that during the gameplay is that the headset doesn't really block that much ambient noises and I still could hear a bit of the background. After ending the gaming tests, I went to youtube and listened to a variety of songs for quite a long time. I found out that the sound stage is really wide and clean with really tight bass, while the mid and high tones were quite crisp.
To check the mic, I did a few audio recordings and they all turned out great,with clear and loud audio, picking up little to no background noise. I also did a few audio chats using the mic and were told that the audio came through loud and clear. After these, I hooked the headset into my playstation 4 and played far cry 4 for a bit there. Since it doesn't have any official support, the headset ran in stereo mode.
Even though it wasn't as good as the pc using feature, still the audio came out clear and crisp with really lush sound throughout. However, something that really bothered me while using this headset is their Gamdias Hera software which is necessary to control the sound feature.
First of all, the software was quite buggy and it took me 2 install-re installations to finally work with my headset and when it finally did, I was surprised to see that even though this headset has RGB, there is no controls for that in the software, meaning you are pretty much stuck with the default color cycle mode and you cant even turn that off from the software.
Also adding more to that, though they have dedicated buttons on the in-line controller, they do not have any controls for the vibration on off as well. I know it is nice and better to have a in-line control, but if the button dies somehow, that will mean you will be pretty much stuck and won't be able to switch it on or off.
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