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However, please let us know: What happens when you try to download a PDF file? To do this, Close all Edge Browser windows. Once logged in check if the same issue persists. Let us know the results. How satisfied are you with this reply? Troubleshooting tips for Reader-enabling forms. If you are having trouble enabling forms for Reader users, check the following conditions:. Reader-enabling forms option is unavailable in the Advanced menu. This feature is not available in Adobe Reader.
If you are editing the form, click Close Form Editing in the upper-right corner of the form. Make sure that the security settings allow form filling. Reader users cannot fill in or save the form. Reader users must have Reader 8 or later. When you choose the Reader-enabling option, save a copy of the form using a different filename, and then send the copy to recipients.
Troubleshooting tips for completing forms. Make sure that the PDF includes interactive, or fillable, form fields. Sometimes form creators forget to convert their PDFs to interactive forms, or they intentionally design a form you can only fill in by hand. Check for additional capabilities and restrictions in the purple document message bar, just below the tool area.
Additional forms tips for Acrobat users.
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